Exbet FAQ – All Your Questions Answered in One Place

Only one Exbet account can be opened with a single mobile number. Creating multiple accounts violates Exbet’s terms and conditions and may result in bonus cancellation and account suspension. Each family member may create a separate account using their own number.

Verification is usually not required for small transactions. However, for large withdrawals or for security reasons, Exbet may request national ID information. This is a completely normal process.

Click the “Forgot Password?” option on the login page. An OTP code will be sent to your registered mobile number. Use that code to set a new password. The whole process should take no more than 3 minutes. If you face any problem, contact live chat.

Usually, a bKash deposit is credited to your Exbet account within 5–15 minutes. It may take a little longer during peak hours. If it is still not credited after 30 minutes, contact support with your transaction ID.

Exbet itself does not charge any deposit fee. However, bKash or Nagad may charge a small service fee according to the mobile banking operator’s own policy. There are no hidden charges from Exbet.

Once a deposit has been sent, it cannot be changed. So please confirm the amount before sending. If you send the wrong amount, contact support immediately with your transaction ID.

The minimum withdrawal amount on Exbet is ৳300. You can withdraw from ৳300 via bKash and Nagad. For bank transfer, the minimum is ৳1,000. To withdraw bonus money, you must complete the wagering requirement.

Common reasons for withdrawal rejection include unverified account details, incorrect payment information, or incomplete bonus wagering requirements. Check the rejection notification, understand the reason, fix it, and try again. If you need help, go to live chat.

Exbet generally allows a limited number of withdrawal requests per day. Large withdrawals may require additional verification. For the exact daily withdrawal limit, please contact support.

Bonus money cannot be withdrawn directly. To withdraw bonus funds, you must complete the wagering requirement. This means you need to place a certain amount of bets before the bonus is converted into real money and can then be withdrawn. See the details on the Terms & Conditions page.

Share your referral link or code. If someone registers using your code and makes their first deposit, both you and your friend will receive a bonus. Check the Promotions section of your account for full details of the refer-and-earn program.

The fish game is a multiplayer shooting game where you hunt fish to earn points. After logging in, go to the Fish Game section, choose your preferred table, place your stake, and aim on the screen to shoot. Bigger fish give you more points.

Yes, live betting is fully available in the Exbet app. Place bets with real-time odds while the match is in progress and receive score updates via push notifications. To download the app, go here.

Bet results are updated shortly after the game ends. Usually, the win/loss status is confirmed within 5–30 minutes after the match and any winnings are credited to your account. If a match is canceled, the stake is refunded.

Change your password immediately, then inform Exbet support. We will review your recent account activity and, if necessary, temporarily lock the account. Never share your password with anyone unfamiliar.

Exbet operates under internationally recognized licensing. Our platform strictly follows fair gaming policies and responsible gaming standards. Visit the About Us page for more details.

To install the APK on Android, first enable “Unknown Sources” or “Install Unknown Apps” in your settings. Then click the APK file to install it. If you still have trouble, you can open exbet.bar in your browser and use the mobile version.

Yes, the Exbet app includes all the features available on the website. In addition, you get push notifications, faster loading, easier login, and live scores. For mobile users, the app is the most convenient option.

Yes, Exbet’s support team can assist you in Bangla. Keeping Bangladeshi users in mind, Exbet always ensures Bangla-speaking support. Help is also available in English.