Your Privacy Is Our Responsibility

Exbet Privacy Policy – How your information is kept secure and confidential

Your personal information is protected with the highest level of security at Exbet. We never sell, share, or misuse any data. This policy is written in plain language so you can truly understand it.

Last Updated: January 2026 Applies to: All Exbet Users Published in English

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256-bit SSL
Encrypted protection
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No Data Sales
No Data Shared with Third Parties
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Full Transparency
Full transparency on what we do
Your Control
You may request data deletion

Key Points of the Privacy Policy

How Exbet manages your information — in plain English

What information is collected

We only collect information strictly necessary to provide our services — including name, phone number, payment details, and gaming activity. No unnecessary data is requested.

How Your Data Is Protected

Exbet protects all your information using 256-bit SSL encryption, firewall protection, and regular security audits.

Sharing with Third Parties

Exbet never sells your information. Limited data is shared only when required by law or for payment processing purposes.

Cookies & Tracking

Exbet uses cookies on its website and app solely to enhance the user experience. Advertising tracking cookies are not used.

Your Rights

You may request to view, correct, or delete your information at any time. Exbet is obligated to respond within 30 days.

How Long We Retain Your Data

Data is retained for as long as your account is active. After account closure, data may be kept for up to 5 years as required by law.


🔏 1. Introduction & Commitment

Exbet (exbet.bar) takes your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we keep it secure.

By creating an account on Exbet or using our website and app, you agree to this Privacy Policy. Please read it carefully before registering.

We adhere to international data protection standards and regularly update our security measures. Every Exbet employee is trained and contractually bound on data privacy.

Our commitment: Exbet will never sell, rent, or use your personal information for any unauthorized purpose.

📥 2. What Information We Collect

Exbet collects two types of information — what you provide directly, and what is automatically collected while you use the platform.

Information Provided Directly:

  • Registration Details: Name, phone number, date of birth, email (where applicable)
  • Identity Verification Details: National ID card or passport details
  • Payment Details: Mobile Banking Number (bKash, Nagad, Rocket)
  • Contact Information: Messages and complaints submitted to support

Automatically Collected Information:

  • Device Information: Device type, operating system, browser
  • Log Data: Login time, IP address (for security purposes)
  • Gaming activity: Betting history, win/loss records
  • Transaction Records: Deposit & Withdrawal History
Data Type Reason for Collection Mandatory?
Phone Number Account identification and communication Yes
Date of birth Age Verification (18+) Yes
National ID card Identity Verification (KYC) Required for Large Withdrawals
bKash/Nagad Number Payment Processing Yes
IP address Security & Fraud Prevention Automatic

⚙️ 3. How Your Information Is Used

Information collected by Exbet is used solely for the following purposes:

  • Account management: Creating, managing, and securing your account.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Service Improvement: Analyzing your usage to improve the platform.
  • Security: Preventing fraud, money laundering, and unauthorized access.
  • Customer support: Resolving your issues promptly.
  • Legal obligations: Mandatory reporting to regulatory authorities.
  • Personalized Experience: Suggesting games and offers tailored to your preferences.

💡 Exbet does not share your information with any marketing agencies, nor does it send promotional messages without your consent.

🗄️ 4. Where & How Long Your Data Is Stored

Exbet's servers are hosted in internationally certified data centers with 24/7 security monitoring. All servers are located in ISO 27001 certified data centers.

Data Retention Period:

  • Active Account: For as long as your account remains active.
  • Closed Accounts: Up to 5 years after closure, as required by law.
  • Transaction Records: Up to 7 years, as required by financial regulations.
  • Support Conversations: Up to 3 years.
  • Log Data: Up to 1 year.

Upon expiry, data is securely deleted or anonymized so that no individual can be identified.

🤝 5. Sharing Information with Third Parties

Exbet never sells your information. However, limited data may be shared with third parties in the following circumstances:

  • Payment Providers: bKash, Nagad, Rocket – used solely to process transactions.
  • Identity Verification Services: Authorized body for KYC processing.
  • Law enforcement agencies: Upon a valid court order or government directive.
  • Audit body: To regulatory auditors for the purpose of maintaining our gaming license.

⚠️ Exbet never shares your information with advertising companies, data brokers, or other gaming platforms.

Exbet has strict data protection agreements in place with every third party. They are equally prohibited from using your data for any purpose beyond what has been specified.

🍪 6. Cookies & Tracking Technologies

Exbet's website and app use cookies — small data files stored in your browser.

Types of cookies Exbet uses:

  • Essential cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
  • Performance Cookies: To understand which sections of the site are used most. Fully anonymous.
  • Preference Cookies: Remembering your language and settings.

💡 Exbet does not use advertising or third-party tracking cookies. You can manage cookies through your browser settings, though some features may not function as a result.

⚖️ 7. Your Data Rights

As an Exbet user, you have the following rights:

  • Right to Access: You may request to see what information Exbet holds about you.
  • Right to Rectification: You may request corrections to any inaccurate information.
  • Right to Erasure: If you close your account, you may request deletion of your data (except where retention is required by law).
  • Data Portability: You may request a copy of your data in a machine-readable format.
  • Right to Restrict Processing: You may request that we restrict how your data is used for specific purposes.
  • Right to object: You may object to the use of your information for any specific purpose.

To exercise these rights, please contact our support team. Exbet is obligated to respond within 30 business days.

🔒 8. Security Measures

Exbet uses industry-leading technology to protect your data:

  • 256-Bit SSL Encryption: All data transfers are encrypted.
  • Firewall Protection: Multi-layered firewall system.
  • Two-Factor Authentication: Additional account security benefits.
  • Regular Audits: Third-party security audits conducted every quarter.
  • Unusual activity detection: AI-powered fraud detection system.
  • Staff training: All staff are trained in data privacy and bound by confidentiality agreements.

⚠️ Even with all security measures in place, it is your responsibility to keep your password confidential and avoid clicking on unfamiliar links.

🧒 9. Child Protection

Exbet strictly prohibits providing services to minors (under 18). We do not knowingly collect any information from minors.

If a parent or guardian discovers that their child has created an account on Exbet, please contact our support team immediately. We will promptly close the account and delete all associated data.

✅ Exbet recommends that parents and guardians enable parental controls on their devices to prevent minors from accessing this platform.

📝 10. Changes to the Privacy Policy

Exbet may update this Privacy Policy as needed. In the event of changes, we will:

  • We will update the "Last Updated" date at the top of the policy.
  • We will send an SMS to your registered phone number before any significant changes take effect.
  • We will display a notification when you log in to the platform.

Updated policies take effect 7 days after publication. If you do not raise any objection within that period, you will be considered to have accepted the revised policy.

📬 11. Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our Data Protection Officer:

  • Email: [email protected]
  • Support: 24/7 live chat support in Bengali
  • Response Time: Up to 30 business days

📅 Last Updated: January 2026. This privacy policy applies to all Exbet services.


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Your information is safe — get started now!

Your privacy is fully protected at Exbet. Register for free and join Bangladesh's most trusted gaming platform.

By registering, you agree to this Privacy Policy.

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